FAQ MIAMI
Q: When are you open?
A: Monday 5 PM to 10 PM
Tuesday to Saturday 12 PM to 3.30 PM & 5 PM to 10 PM
Sunday 12 PM to 10 PM
Q: Where are you located?
A: We are located at 1099 NE 79TH STREET, MIAMI 33138
Q: What is your cancellation policy?
A: We are a small restaurant and late cancellations/no-shows GREATLY affect the flow of service. Guests who reserve and do not extend the courtesy of cancelling ahead of time in order to allow for other guests to have the opportunity to join us will be charged a fee of $ 30 per person (fee is subject to change on festivities).
Guests can cancel their reservation up until 12 pm of the same day before their reservation time.
Q: What is your corkage policy (only in MIAMI - not available in BLUE RIDGE)?
A: Guests are welcome to bring wines that are not represented on our Wine List.
However there will be a fee of $ 40 for the first bottle (750 ml) and $ 60 for the second bottle (750 ml).
For a Magnum $ 60 for the first bottle and $ 80 for the second bottle.Prices are subject to change.
Q: How can I make a reservation?
A: Guests can make reservations via Resy.com booking platform. We will take reservations over the phone when we open for service, but please have your credit card information ready (for party bigger than 5 people), as it is needed to finalize the booking. We do not charge cards in advance but we do charge a fee for late cancellations and no shows.
Q: I don’t see any availability on Resy. Do you have anything available?
A: All of the reservation avalability is listed on Resy. If you don’t see a reservation for the time you want, feel free to call or try to come as a walk-in!
Q: Do you accept walk-ins?
A: We do reserve some seats for walk-ins. These and any openings from cancellations are available on a first-come, first-served basis.
Q: Is there a dress code?
A: Yes! We recommend "Smart Casual" wearing. T-shirt, tank top and Flip Flops are NOT recommended for dining.
Q: How does seating work?
A: We have both indoor and outdoor seating available. We have tables and counter seating in our dining room. Seating will be assigned based on availability with table priority going to larger parties. If you have a specific seating request, please be in touch and let us know. We will do our best to accomodate you.
Please, be mindful of the location of your reservation:
High Top is at the bar, Standard is the Main Dining room and Outdoor is our Patio area.
Q: I’m running late! Can I still be seated for my reservation?
A: We have 15 minutes grace period. Normally, guests are allotted between 2 to 2.30 hours at their seats for a reservation, so if we believe that your arrival time is too late to be able to ensure that you and your dining partner(s) will be able to have a full and comfortable dining experience, you may have to forfeit your seat(s) in order to honor the following reservation or be moved to the waitlist.
Q: Do you offer Gift Certificates?
A: Yes! You can purchase your Gift Card online at: https://www.ferraroskitchen.com/e-gift
Q: What are your Gluten Free/Vegan Options?
A: As our restaurant is based on seasonality and availability, our menu options for gluten free or vegan diners will vary. Please call the restaurant prior to your reservation to inquire about our gluten-free and/or vegan options, or other items that can accommodate dietary restrictions or allergies.
Q: Are your tables covered in case it rains?
A: Our Oudoor tables are placed under the cabanas. In case of heavy rain we can not ensure full coverage.
Based on our availability, we will move your reservation inside or we will call you to cancel the reservation.